SHIPPING AND DELIVERY

Thank you for choosing Financial Literacy Institute as your trusted eLearning platform for education. We are committed to providing you with the best learning experience and ensuring the seamless delivery of our educational resources. This Shipping and Delivery Policy outlines the terms and conditions related to accessing and receiving our content.

1. Delivery of Digital Content:

Financial Literacy Institute is an online eLearning platform, and as such, all our educational materials and resources are delivered electronically via the internet. Upon successful payment and registration, you will gain immediate access to our digital content. This includes:
  • Video lessons
  • Interactive exercises
  • Downloadable resources
  • Live webinars (if applicable)
2. Access to Courses:

Access to our courses is granted to registered users. Once registered, you will receive login credentials (username and password) to access the platform. You are responsible for maintaining the confidentiality of your login information.
3. Availability:

We strive to ensure 24/7 availability of our eLearning platform. However, there may be instances of scheduled maintenance or technical issues that can temporarily affect access. We will make reasonable efforts to provide advance notice of such disruptions.
4. Course Duration:

Course duration varies depending on the specific course you enroll in. Each course will have a specified timeframe during which you can access the content. You will be provided with information on the course duration at the time of enrollment.  
5. Updates and Revisions:

We may periodically update or revise the content on our platform to improve the learning experience or to reflect changes in educational standards. You will have access to the most up-to-date content for the duration of your course.
6. Refund Policy:

Please refer to our “Refund Policy” for information regarding refunds and cancellations.
7. Technical Requirements:

To access our eLearning platform, you will need a computer or mobile device with a reliable internet connection.
8. Customer Support:

We are dedicated to assisting you with any technical issues or inquiries related to our platform. Please contact our customer support team for assistance.
9. Privacy and Security:

Your privacy and the security of your data are of utmost importance to us. Please refer to our “Privacy Policy” to understand how we handle your personal information.
10. Feedback and Contact:

We value your feedback and suggestions for improvement. If you have any questions, concerns, or comments regarding our Shipping and Delivery Policy or any other aspect of our eLearning platform, please do not hesitate to contact us.

By using the Financial Literacy Institute eLearning platform, you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. We reserve the right to update or modify this policy at our discretion, and any changes will be posted on our website with an updated effective date.

 

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